Privacy Policy

Privacy Policy

Privacy Policy for Pakhus 11

At Pakhus11, we may process your personal information. This may be if you have visited our website, if you have contacted us, if you are a customer with us, if you are employed with us or if you have otherwise been in contact with us, for example via social media.


We treat all personal data confidentially, we do not disclose personal data without law and we always strive to comply with applicable legislation and good data ethics regarding the processing of personal data.


Below you can read generally about the information we collect, process and store. We always tell you in the specific situation what the specific purpose is and what additional rights you have.

If you have any questions or comments about the policy or would like to exercise your data rights, you can contact us by email or letter:


Dampfærgevej 4
2100 København Ø



Personal information can be many things. It is often name, address, email, phone number, date of birth, CPR number, picture, etc.

However, it may also be information about you that, combined with other data, tells you something about you. It could be shoe size, hair color, website visits (IP address), etc.

Often, the personal information we process will be ordinary information, but we will still keep it confidential.:




If you visit our website
When you visit our website, you leave a "footprint" in the form of your IP address. Your IP address will be passed on to a third party for the purpose of collecting statistics or for the purpose of targeting advertising to you. You can, through our cookie policy, change your settings for which third party you would like us to pass on your footprint to.


If you contact us
When you contact us by letter, email or phone, we will store your contact information for the purpose of responding to you.

If your inquiry is sporadic and you are not either employed, customer or otherwise connected, your personal information will automatically be removed from our systems within 6 months.


If you are a customer with us

When you are a customer with us, we have often entered into an agreement for a service or delivery.

Under this agreement, we often exchange personal information for the purpose of allowing our employees to communicate about what is to be provided.

As long as you are a customer with us, we store relevant communications that are important to our cooperation.

All other communications are automatically deleted on an ongoing basis as part of our internal policies.


If we are a customer of yours
When we are a customer with you, then as above, we often have an agreement, with the aim that our employees must be able to communicate about what is to be delivered.


If you are employed by us
When you are employed with us, we process a wide range of personal information about you. The purpose of the treatment is to maintain the employment relationship and is thus linked to the employment contract. Some of this information is passed on to others outside the company, eg to SKAT, pension company, etc. In cases where we need to process personal information beyond what is part of the employment contract, we will always ask for your consent.



With the introduction of the new Data Protection Act (GDPR) per On May 25, 2018, as a person, you have been granted a number of new rights which give you a higher degree of self-determination over the processing of your personal data. Regardless of your relationship with Pakhus11, you have the following rights:


Insight and Correction: You can ask for insights into the personal data we process, and ask for them to be corrected if they are incorrect.


Deletion: The personal data we process will always be deleted when the purpose of processing it ceases.
However, we may be required to store and process a number of personal data if other legislation so requires. You can ask us to delete the personal information we process about you. If not we have another
commitment or if the purpose of the treatment has ceased, we will comply with this.


Limitation: You can ask us to restrict the use of your personal information. This right does not apply to all treatments, but we will inform you about this upon request.


Objections: You can object to our processing of your personal data if you do not believe we have a legal basis for processing them.


Data portability: You can get the personal information you have given us yourself in a machine-readable format.


Withdraw consent: If we process your personal data based on consent, you may at any time withdraw your consent.



If you request to exercise any of your rights hereunder, it is important to Pakhus 11 that we do not disclose your personal information to anyone other than you. Therefore, we would ask you to verify your identity, either by email. email or phone.



You have the right to complain to the data Protection Agency, if you do not believe that we have answered adequately in accordance with the legislation. We urge you to contact Pakhus 11 before any complaint, so that we have the opportunity to remedy and enter into dialogue.